Legal Choices is run by frontline regulators.
We keep watch over lawyers and the work they can do for you anywhere in England and Wales. Our aim is to keep you well protected if you ever need to use a lawyer who is regulated by us.
The information you can find on Legal Choices is independent and just the facts. It is not trying to sell you anything.
It’s just some things we think are good to know if you have choices to make about legal issues and lawyers.
Legal Choices also gives you ways to have your say about a whole range of issues. There are surveys, polls and quizzes to help you put your opinion across to us. This means that you can play a big role in helping us keep everyone well protected when they use lawyers.
Things that the regulators do
We set standards for lawyers in England and Wales.
This includes the standards of behaviour that we expect from them, and qualifications and training they must complete.
We can act in the best interests of the public if we find evidence that a lawyer is not meeting the right standards.
There are lots of ways we do this. It could include restricting how a lawyer can work, or helping someone replace money they have lost because of a lawyer’s actions. We can also close down a law firm, or stop someone from being a lawyer altogether.
We also have information and advice that we can give you about your options, and about what you should expect from lawyers.
The best way to find out more about what we can do is to take a look at our websites. You can find out about our names and how to contact us in the ‘contact a legal regulator’ area of this website.
Things that the regulators can’t do
We don’t handle complaints that people have about their lawyer that are handled by the Legal Ombudsman.
The Legal Ombudsman is an independent organisation that can help you if you are complaining about the service you get from a lawyer (for more information see the ‘if you want to complain’ area of this website).
We can’t give you legal advice about a situation.
We can’t award you compensation, or get your legal costs reduced.
Getting more information….
There are seven different types of lawyers regulated by an approved regulator of legal services in England and Wales. Depending on your legal issue you might find there are different lawyers that can help.
To find out more about each type of lawyer and about the regulator that keeps watch over them, visit the ‘Types of lawyers’ area of this website.