Legal Choices is run by frontline regulators.
We keep watch over lawyers and the work they do for you across England and Wales. Our aim is to keep you well protected if you ever need to use a lawyer who is regulated by us.
The information on Legal Choices is independent and just the facts. It is not trying to sell you anything.
We just tell you about things that are good to know to help you make better choices about legal issues and lawyers.
Legal Choices lets you have your say about a whole range of issues. So you can play a big role in helping us keep people well protected when they use lawyers.
Things that the regulators do
We set standards for lawyers in England and Wales.
This includes the standards of behaviour that we expect from them, and qualifications and training they must complete.
We can act in the best interests of the public if we find evidence that a lawyer is not meeting the right standards.
There are lots of ways we do this. It could include restricting how a lawyer can work, or helping someone replace money they lost because of a lawyer’s actions. We can close down a law firm or stop someone from being a lawyer altogether.
We have information about what you should expect from lawyers.
The best way to find out more about what we can do is to look at our websites. See our contact a legal regulator page.
Things that the regulators can’t do
We don’t handle complaints that people have about their lawyer that are handled by the Legal Ombudsman.
The Legal Ombudsman is an independent organisation that can help you if you want to complain.
We can’t give you legal advice about a situation.
We can’t award you compensation, or get your legal costs reduced.
Who we work with
The Legal Choices Advisory Panel input into Legal Choices content and advise on issues faced by members of the public and businesses. The 17 organisations on the Legal Choices Advisory Panel are listed below
- Age UK
- British Chambers of Commerce
- Citizens Advice
- Citizenship Foundation
- Federation of Small Businesses
- Just for Kids Law
- Law Centres Network
- National Alliance of Women’s Organisations
- National Association of Gypsy Traveller Officers
- Personal Support Unit
- Race Equality Foundation
- Refugee Action
- The Office of the Immigration Services Commissioner